Widerrufsrecht

Return and Refund Policy

At Zayron, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help. Please review the terms below.

Return Window

You may request a return within 14 days of receiving your order. To be eligible, items must be unused, in their original condition, and in the original packaging.

Return Shipping Costs

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method, as we cannot guarantee that we will receive your returned item.

Non-Refundable Items

There are no non-refundable items. All eligible products purchased from Zayron may be returned in accordance with this policy.

Refund Timeline

Once your return is received and inspected, your refund will be processed to your original payment method within 7 business days. Depending on your bank or payment provider, additional time may be required for the funds to appear in your account.

How to Request a Return

Email us at support@zayronwatch.com within 14 days of receiving your order.
Include your order number and the reason for your return.
Our team will respond within 24 hours with return instructions and the return address.
Ship the item back using a trackable method and share the tracking number with us.
Once we receive and inspect your return, we will process your refund within 7 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately at support@zayronwatch.com so we can resolve the issue promptly.